Legal notice

LEGAL NOTICE

Business Information Trading name: Wiya Triste Solutions (Pty) Ltd t/a HeartBeats Company registration number: 2014/122272/07 VAT registration number: 4740281763 Contact email: info@heartbeats.co.za Contact phone: 0712013163 Physical/postal address: South Africa

Governing Law This website and all transactions conducted through it are governed exclusively by the laws of the Republic of South Africa, including but not limited to the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002, and the Protection of Personal Information Act 4 of 2013 (POPIA). Any person accessing this website from outside South Africa does so at their own risk and is responsible for compliance with local laws.

Intellectual Property All content on this website, including but not limited to text, images, logos, graphics, product descriptions, and design elements, is the exclusive property of Wiya Triste Solutions (Pty) Ltd t/a HeartBeats or its licensed content suppliers and is protected under applicable South African and international intellectual property laws. No content may be reproduced, distributed, modified, or republished without prior written consent from HeartBeats.

Product & Fulfilment Disclaimer Product images are strictly for illustrative purposes. Actual colours, sizes, materials, and specifications may differ from those displayed due to screen settings or supplier variations. HeartBeats works with third-party dropship suppliers for a portion of its catalogue. HeartBeats accepts no liability for delays, errors, or quality variations caused by third-party fulfilment partners, though we will make reasonable efforts to resolve any such issues on your behalf.

Limitation of Liability To the maximum extent permitted by South African law, Wiya Triste Solutions (Pty) Ltd t/a HeartBeats, its directors, employees, agents, and suppliers shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from: the use or inability to use this website; reliance on any information provided on this website; any product purchased through this website; or delays or failures in delivery caused by third-party fulfilment or logistics partners.

Social Media & User-Generated Content HeartBeats maintains official profiles on social media platforms including Facebook, Instagram, and TikTok. HeartBeats is not responsible for content posted by third parties on these platforms. Any user-generated content submitted to or tagged with HeartBeats may be shared or repurposed for marketing purposes unless you explicitly request otherwise.

Third-Party Links This website may contain links to third-party websites for reference or convenience. HeartBeats does not endorse, control, or accept responsibility for the content, privacy policies, or practices of any third-party sites. Accessing such links is entirely at your own risk.

Returns Reference This Legal Notice should be read in conjunction with our Return & Refund Policy, which governs all return, exchange, and refund requests in accordance with the Consumer Protection Act 68 of 2008.

Dispute Resolution In the event of a dispute, customers are encouraged to contact HeartBeats directly at info@heartbeats.co.za in the first instance to seek an amicable resolution. Should the matter remain unresolved, it shall be subject to the exclusive jurisdiction of the South African courts, and both parties agree to attempt mediation before initiating formal legal proceedings.

Amendments Wiya Triste Solutions (Pty) Ltd t/a HeartBeats reserves the right to amend, update, or replace this Legal Notice at any time without prior notice. Continued use of this website following any such changes constitutes acceptance of the revised notice. It is your responsibility to review this page periodically.